Terms of Service

Acceptance of Terms

By using aicallcenter.wearebigg.com or engaging our services, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Services Provided

BIGG Marketing Agency offers digital marketing, web development, advertising, and creative services. Clients may request additional tracking and analytics services, which are provided only upon agreement.

User Responsibilities

• You agree to use our website and services legally and ethically.
• You are responsible for the accuracy of the information you provide.
• If you request third-party tracking tools, you are responsible for compliance with data protection laws.

Subscriptions & Payments

• Some services may be subscription-based or require payment. Details will be outlined in your agreement.
• Fees are non-refundable unless stated otherwise.
• If applicable, VAT charges will be included in pricing.

Data Privacy & Tracking Services

• Our Privacy Policy governs how we collect and use your data.
• If you opt for optional tracking services, we will inform you about data collection and compliance requirements before implementation.

Third-Party Services Disclaimer

• If you choose to integrate third-party tracking or analytics tools through our services, you acknowledge that these tools are operated by external providers.
• BIGG Marketing Agency is not responsible for the accuracy, performance, security, or compliance of these third-party services.
• By requesting such services, you agree to review and comply with their respective terms and policies. We are not liable for any data loss, security breaches, or legal issues resulting from third-party tracking tools.

Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages related to website use, service availability, or third-party tools.
• BIGG Marketing Agency provides optional tracking and analytics services upon request. These services rely on third-party providers, and we do not guarantee their functionality, accuracy, or compliance with data protection laws.
• By using these services, you agree that BIGG Marketing Agency is not responsible for any errors, data loss, privacy violations, or damages resulting from their use.

Indemnification

You agree to indemnify and hold harmless BIGG Marketing Agency, its directors, employees, and affiliates from any claims, damages, losses, or legal actions arising from:

• Your use of third-party tracking services.
• Your failure to comply with applicable laws.
• Your misuse of our website and services.

Termination of Services

We reserve the right to suspend or terminate services if a client:

• Violates these Terms.
• Fails to comply with data protection laws.
• Engages in activities that may pose legal, ethical, or security risks.

In case of termination due to non-compliance or misuse, refunds will not be issued.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted here with an updated Effective Date.

Governing Law

These Terms are governed by Greek and EU law.